Devgency is driven towards ensuring that your data and privacy is protected at all times. When using our website, you shall be providing us with your personal information, and we can ensure that we shall not use your data in a way that would not be expected. DevGency can give the assurance that that your personal information shall only be used in accordance with this privacy statement and inline with the latest privacy regulations (EU GDPR).
Devgency may change this policy in future and this page shall be updated. You can check this page to ensure that you are happy with any changes. Last updated 21/03/2022.
The list is not limited to the above and we may require additional information when providing our service.
The information we ask from you shall be specific to your enquiry however we may need additional information to assist with providing you the service. If you contact us via our website, email or calls, we may keep a record of this correspondence and a copy of all call recordings.
If you decide to use our company and take up one of our services, you will be provided with our Terms of Engagement.
Your information is used for us to be able to carry out the service you require. We may also use this information to make decisions about what additional services and offers we think you may require to better service you as a customer. You can update your communication preferences by speaking to your account manager. We may also use the information you have provided to improve our products and services.
The information you provide may also be used for other parts of our service. This may be for us to:
a. Research and analyse how users are using the services and improve on them.
b. Communicating with you and replying to any of your queries or requests.
c. Sending administrative emails, messages and whatsapp to inform you about any necessary changes in our services, terms or any related notices.
d. Security and fraud related advice. Under current legislation, these notifications are standard and compulsory for your business protection, unfortunately you are unable to opt-out.
e. Sending you marketing and sales related communication that will highlight new product features or other important news about Devgency. You can opt out of these at any time by emailing email@example.com
f. Billing and invoicing and keep track of billing and payments, such as corresponding with you for invoicing, account management and for any other similar reasons.
g. Audits and investigations to ensure we keep our services secure and to prevent abuse and fraud.
h. Providing you awareness of new services we think that may be of interest to you.
By providing us with details of what we ‘can do’ with your Data, you have the right to both opt-in and opt-out by emailing firstname.lastname@example.org and have your preferred request updated.
As a client of DevGency, you have the following rights:
Knowing that your data is being processed.
Being able to access your personal data free of charge.
To be able to have data portability.
Notify us and have your information corrected if inaccurate.
Requesting for your data be erased.
Requesting to restrict processing.
Objecting to processing .
At times you may contact us to discuss a specific aspect relating to the service we provide. You will usually correspond with an account manager and put this in writing. To be able to provide you with the possible solution and service, we may have the need to discuss and correspond the matter of your query with other third parties to be able to fulfil our obligation to you. The following are recipients of your personal data as part of our business model: lenders, investment arms, insurers, administrators and our legal team.
We will not keep your personal data for more than six years after the termination of your contract with us. Upon six years of completion, we shall revisit and review your personal data and delete it where applicable and certainly remove if no further business is being conducted between Devgency and you. For e.g, as and when any regulatory changes occur or for the purpose of a legal / tax reasons.
Devgency are fully aware and understand the importance of the nature of the information we collect, process and store about you or your business. We are 100% committed to ensuring that any of your information is fully secure and to achieve this we have put in place suitable SOP’s to follow for physical, electronic and managerial procedures to prevent any loss, misuse, unauthorised access or disclosure. Where password access is required for access to parts of our CRM/website/applications, you shall be responsible for keeping this password safe, secure and confidential.
Our websites that we design may contain links to other websites of interest to you. Once you have left our site, we do not have any control over other 3rd party websites and applications. We cannot be responsible or liable for the protection and privacy of your personal data should you transmit any information by visiting such sites and these sites are not governed under this privacy statement. Please exercise necessary caution and look at the individual privacy statements applicable to the websites you visit.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.